We turn complex operations into high-performance digital platforms.
We design and deploy production-ready digital products that automate key processes, orchestrate service channels, and measure the financial return of your technology through generative AI, Google Cloud and Microsoft Power Platform.
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Conecta IQ · live orchestration
Technology partnerships & ecosystem
Three core architectures.
One goal: eliminate operational friction.
Process Automation
Redesigning and accelerating operational and administrative workflows through low-code, serverless architecture.
- Multi-level approval workflows
- Bidirectional ERP/CRM integration
- Automation of repetitive tasks
Omnichannel & AI Orchestration
Centralizing channels into a single console powered by state-of-the-art language models.
- AI-powered conversational agents
- Dynamic routing to human agents
- Real-time contextual responses
Strategic Governance & VMO
Executive visibility, project portfolio alignment, and measurement of technical profitability.
- Project and investment traceability
- OKR control dashboards
- Value portfolio governance
We design and operate our own platforms
before deploying them at your company.
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Perfecto, gracias por...
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Conecta IQ
Omnichannel Engine & Generative AI (RAG Architecture)Asynchronous omnichannel support platform built on Google Cloud with a RAG (Retrieval-Augmented Generation) architecture on Vertex AI. It orchestrates WhatsApp, Facebook Messenger and webchat from a single interface, generating high-precision responses before escalating to a human agent.
ROI acumulado
128%
Proyectos activos
14
Presupuesto ejercido
73%
Portal de proveedores
Migración CRM
App de inventario
Bot de cobranza
Conecta IQ · Fase 2
SPO Hub
Strategic Portfolio OperationsAn operations control center for Value Management Offices (VMO). It centralizes the project portfolio, spend lines and OKR alignment, validating the financial return rate of each initiative in real time.
We don't install technology because it's trendy. We put it to work generating financial return.
Every platform we build is measured in operational and financial outcomes, not features. That's how we track the real impact of AI and automation on your business.
-60%
Average reduction in operational cycle times through workflow automation.
100%
Real-time visibility into the ROI and budget of technology projects.
<24h
Deployment time to connect AI models on top of the client's existing infrastructure.
From problem diagnosis to validated corporate profitability.
Discovery, Business Case & ITFM
We guide the evolution of portfolio governance toward a Value Management Office (VMO) model, integrating financial architecture (ITFM) and CAPEX/OPEX balance to maximize the impact on EBITDA, ROI, IRR and NPV.
Serverless Architecture
We design the solution on scalable components that guarantee minimal maintenance and cloud infrastructure cost.
Iterative Deployment
We deliver functional, production-tested versions in short cycles, ensuring rapid adoption and reduced technical debt.
Impact Validation
We support the go-live and measure the real financial return against the initial metric and the defined OKRs.
Let's design the architecture your operation needs.
We analyze your current infrastructure and, within 24 business hours, present you with an architecture and feasibility proposal.
- hello@it-soluciones-digitales.com
- Location
- Mexico City — remote across LatAm